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In many sectors, good employees are harder to find than capital and customers. How can organisations get the work done, run a healthy business, and create value for customers, investors, society and employees alike? This book provides employers, managers, leaders and professionals with the answer. Fundamentally improving employee wellbeing through human-centric business is key to attracting and retaining employees, and helping them thrive. It fosters pride and commitment among employees and leads to a significant and sustainable increase in productivity.

Increasing wellbeing in business requires a sound strategy based on three practices: see, share, change. Not isolated initiatives, but a systemic approach in which leadership, teams and organisational culture move forward together. The process starts with measuring how employees are actually faring in terms of livelihood security, health and their opportunity to flourish. Based on insights on these three dimensions, board members and managers work with employees to identify areas for improvement and address them structurally. Stronger outcomes demonstrably lead to higher productivity, lower staff turnover and lower absenteeism. This book offers concrete tools for a structured approach to change, delivering clear and measurable results for customers, investors and, of course, employees themselves.

Jeroen Kemperman, Nisha Alberts, Dilia Leitner and Mirande Groener work together at Zilveren Kruis in the European insurance company Achmea on vision, research and new propositions to increase wellbeing in business.

Bianca Tetteroo, CEO Achmea

‘Investing in wellbeing gives employees a solid basis to thrive and helps organisations attract and retain the right people, and increase productivity. With an ageing population and growing labour shortages, this is becoming ever more important.’

Oliver Schoeller, CEO BarmeniaGothaer Group

‘BarmeniaGothaer has established an extensive ecosystem of healthcare services, providing customers with access to high-quality medical support and innovative wellbeing solutions. Enhancing the health and overall wellbeing of customers is a central guiding principle in our strategy and operations.’

Luca Filippone, General Manager Reale Mutua

‘We believe in the ability to reconcile the achievement of effective and efficient results with economic development and social and environmental protection, contributing to the targeted development of the wellbeing of people and society as a whole.’

Chris Watney, CEO iFHP

‘Wellbeing in the workplace is not just a business priority, but a human one. This book highlights an issue that matters to organisations everywhere, and one that will only become more important in the years ahead.’

Cees ’t Hart, board director Randstad and former CEO and president Carlsberg

‘Human-centric leadership isn’t idealism but a necessity for companies, society and future generations. It offers a clear compass for leaders who choose meaning over maximising profits.’

Includes the Well at Work Check.

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