How customer friendly am I really?

Jeannette Biesbroeck


Engels | 29-01-2022 | 107 pagina's

9789403646756

Paperback / softback


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Customer friendliness is the shortest route to better business results. That's the conclusion Jeannette Biesbroeck draws after forty years of working in the service industry. In this book she points the way to 'Customer friendliness as mastery', with which you can distinguish yourself from your competitors in your own way and within your possibilities. The customer wants one thing above all: to be well served. In many cases: better. How do you do that? What works and what doesn't? How do you discover that? 'How customer Friendly am I really?' is a practical guide with the answers to these and many other questions, with examples based on practice. You can get started right away. Step by step towards more customer friendliness, more customer satisfaction and more revenue.

Details

EAN :9789403646756
Auteur: 
Uitgever :Mijnbestseller B.V.
Publicatie datum :  29-01-2022
Uitvoering :Paperback / softback
Taal/Talen : Engels
Hoogte :235 mm
Breedte :155 mm
Dikte :10 mm
Gewicht :197 gr
Status :Dit boek wordt geprint. Mogelijk langer levertijd
Aantal pagina's :107