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Every error in your process costs time and money – in economically challenging times, no company can afford unnecessary failure costs. This practical workbook guides you and your team step by step towards a nearly error-free, integrated business process. What you do in 5 steps: - Capture the entire process in a simple way. - Record all errors in a list. - Systematically connect the errors to the process. - Develop lasting and secured solutions. - Implement these solutions step by step, in the sequence of the process. The result: All underlying causes of failure costs are systematically eliminated – the outcome is a nearly error-free process from start to finish. "During our last session we will complete this project together. Once again, I am very impressed with what has been achieved." Head of Maintenance & Facility Management "Finally in a proper book! I have always kept my notes on it well preserved." LEAN Manager, Consumer Goods Chain “Failure Costs? Seriously?”, a small investment that already pays for itself with the first corrected error.

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